With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.
Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message a customer care agent anytime, anywhere with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service
We'll keep adding more ways to help you better manage your account.
New: Ability to add a data usage widget w/ dark mode support
New: Additional billing options for eligible customers
New: Message alerting users when exiting the app
Enhancement: Link for customers with eligible Cox gateways to manage their network settings
Enhancement: Updated change password rule requirements
Enhancement: Accessibility updates
Enhancement: Updated Chat SDK
Fix: The “Remember Me” checkbox now working as expected